Effective Date: [01-07-2025]
Last Updated: [03-06-2025]
Trendzap (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share data when you use our mobile app, website, and related services for customers, vendors (partners), delivery drivers, and cab drivers.
Name, mobile number, and email address
Profile picture (optional)
Delivery or pickup addresses
Government IDs (for vendors and drivers)
Vehicle details (for drivers/cab drivers)
OTP sent to your mobile number or email for registration and authentication.
Order history, payment method, billing address
Delivery details, time, and order notes
IP address, device ID, operating system, browser type
Location (GPS) for delivery or ride tracking
App interaction logs and crash reports
We use your personal information to:
Verify identity through OTP/email verification
Process and deliver food, products, and cab rides
Enable secure login and protect your account
Track deliveries and rides in real-time
Send order updates, promotions, and support responses
Monitor service quality and performance
Comply with legal or regulatory requirements
We may share your data:
With vendors to fulfill orders
With drivers or cab partners to complete delivery or rides
With third-party service providers (e.g., payment gateways, SMS/email services)
With government or law enforcement if required
We do not sell your personal information to third parties.
We use industry-standard encryption, secure servers, and firewall protection.
OTP-based authentication helps ensure secure access.
Access to your data is limited to authorized personnel only.
You can:
Access or update your profile via the app
Delete your account by contacting support
Opt-out of promotional messages anytime
Deny GPS/location access (may affect delivery or cab functionality)
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.
If you are outside [your country], your data may be transferred to and processed in our country of operation. We ensure adequate safeguards are in place.
For questions, complaints, or data access requests, contact:
Trendzap Support Team
📧 Email: [support@trendzap.in]
📱 Phone: [+91-7903659011]